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Privacy Policy

etúHOME Privacy Policy

etúHOME values the privacy of all of its customers and visitors. All personal information collected is for the purpose of processing orders, improving your shopping experience, or assisting us in our brand marketing and advertising as we try to bring the best possible products to our customers.

From time to time, we share non-personal information such as your email, city, state, zip code, and order history with 3rd party marketers and advertisers who use that information to create targeted digital advertising campaigns across platforms such as Facebook, Instagram, and Google. We do not share any personal information such as your name, street address, or phone number. 

What information we collect and why

We collect personal information you provide to us by either placing an order or subscribing to our newsletter. This information may include your name, email, address, phone number, and payment information. These are used exclusively by etúHOME for billing and shipping your purchase, as well as communicating directly to you via email or post mail.

In addition, our website tracks general statistics regarding your browsing device, your browser, the general location of your IP address, and the number of times and pages you visit on our website. These statistics are collected through the use of cookies, a common technique used by most websites. None of these statistics are connected directly to your individual account information, and this information remains anonymous to etúHOME. These cookies are also often used by your browser to remember your passwords or store your cart information between visits.

All of your private information is protected and encrypted during transmission by using a Secure Sockets Layer (SSL) which encrypts both the input and output of your information.

Mobile Message Services Terms and Conditions

The etúHOME Alerts service (the "Service") is operated by etúHOME ("etúHOME", "we", or "us"). Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice. We may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and Data Rates May Apply.

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted-in, the Service provides updates, alerts, information, promotions, specials, and other marketing offers from etúHOME via text messages through your wireless provider to the mobile number you provided. Message frequency is recurring. Text the single keyword command STOP to +1 833-201-7810 to cancel at any time. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other etúHOME mobile message programs and wish to cancel, you will need to opt-out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to +1 833-201-7810 or email support@etuhome.com.

We may change any short code or telephone number we use to operate the Service at any time. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you change your mobile phone number, you agree to opt out of the Service prior to changing your mobile number.

You agree to indemnify, defend, and hold us harmless from any third party claims, liability, damages or costs arising from your use of the Service or from you providing us with a phone number that is not your own.

You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.